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Money deducted from account but ticket not booked

Complain ID : CCN07938   42  

Complaint Forum Complaint Date: April 3, 2015
Modified date: April 3, 2015
  • State :  Delhi
  • City :  Central Delhi
  • Address: 9th Floor, Bank Of Baroda Building, 16, Parliament Street
I tried three times to book the ticket from NZM to Pune in Duronto Exp.(Tr. No.12264)and Goa Exp. but money is not refunded. Pls find the details below:
1. Tr.No.-12264- BIL/000745211847/T Chg Rs10 ST Rs1.
24/100000202633 - Ticket Amount-5,516.18
2. Tr.No.-12264-5,516.18-Ticket amount-5,516.18
3. Tr.No.-12780-BIL/000745223520/T Chg Rs10 ST Rs1.
24/100000202839- ticket amount-1,673.71

Total refundable amount-12706.07

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