Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Miscommunication and false commitment

Complain ID : CCN042185   34  

Complaint Forum Complaint Date: October 10, 2019
Executive Mr. Karan and his senior Mr. Avinash approched me for just dial business Service and I got ready for lifetime free services. They have asked me to add 3 K more for adding more district of chattiagarh and our deal closed on 15K for enhanced district. At the time of verification call from Just dial I understand that my listing is for a year only which I never wanted because of non economic proposition. My business is very small and not wanted to invest 15 K for 1 year plan instead I was talking them about life time plan. When I conveyed my concern to Mr. Avinash and Mr.karan ...later they did not picked up my call. When I aproached Navneet Gautam (Deputy manager) to look in to it .. He streight forwardly said that Such plan in 15 K is not possible and can return my money. I asked him to take Avinash on concall and when we 3 discussed, Mr. Avinash said that Ican share a call recording with Mr. Navneet for the call of approval. Later he said that he does not have call recording.
Its a case of miscommunication and false committment.

Please look in to the matter.
Complaint Against / To: Just dial

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.