complaint to return order

Complain ID : CCN017156   26  

Complaint Forum Complaint Date: April 9, 2016
i have order for the white model of color multimedia phone and they delivery me the bottle green colour of mobile phone of different company and the screen of the phone is also defective which i have not order for that on chupchaplelo.com site. on this case Plzz refund my money.i m trying to call customer care its switch off/no busy/call waiting no anwer for their side. my order id is OID322075 . THIS MY CONTACT NO.:- 7777931772

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.