Request being cancelled

Complain ID : CCN06297   18  

Company Contact Complaint Date: March 9, 2015
Modified date: March 9, 2015
I have submitted my details (Adhar card) online and also through phone.
i have not received my cylinder refill for more than month.
I have booked refill in Feb,2015 but not recieved any delivery till today despite getting confirmation by SMS that your refill is booked. then after few days i get sms saying that booking has been cancelled.
My consumer no is 28492.
Sai sewa number keeps on ringing. no one ever respond to the call. very very poor service.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.