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Not getting booked refill till date now

Complain ID : CCN06452   17  

Company Contact Complaint Date: March 11, 2015
Modified date: March 11, 2015
Respected Sir,
I have booked my refill on 19/02/2015 and my refill booking no. is 815. 21 days has gone but, till date I don't get my booked refill. After 19/02/2015, I have made 2 times contact in your office for home and urgent delivery, but you were not giving response on this matter. Again I request you, please ensure home delivery as soon as at my address.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.