delay of money refund for the return of the Cream Embroidered Ankle length anarkali

Complain ID : CCN06743   20  

Company Contact Complaint Date: March 16, 2015
Modified date: March 16, 2015
I didn't get refund of my money @ Rs.1449/- for the return of Cream Embroidered Ankle length anarkali.I send the received product back on 28th February 2014. I mailed you several times to customer care,but no response from customercare@craftsvilla.com.please refund our money back.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.