Shikayat music player and video player sound problem

Complain ID : CCN02028   42  

Chief Minister Complaint Complaint Date: December 7, 2014
Modified date: February 23, 2019
When I play a music after some time the sound of the song is mute automatically but the music is running. The same problem will arise in video player also. But the video will be still according to the sound.. Please troubleshoot my ZTE v5 mobile please...

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