Unauthorised cancel charges ola app charges unauthorised for cancel ride from ola side but ola compa

Complain ID : CCN032075   83   Complaint's Reply

Cab Booking Complaint Complaint Date: June 2, 2018
Modified date: July 8, 2018
sir

the ola app charges unauthorised for cancel ride from ola side but ola company charges from my bank ac of 80rs.
i complained to ola copany id 112430230, company say me"i am not help you"

jaivardhan
9460251217
Complaint Against / To: ola cab

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    Sagadevan

    Unauthorized charges by Sagadevan:

    (5 of 5)

    sir

    the ola app charges unauthorised for cancel ride from ola site but ola company charges of 40rs.
    i complained to ola copany company said, have to pay otherwise legal action will be taken-said like that

    with Regards,
    Sagadevan
    7812077712

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.