Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

OLA Driver taken Cash and OLA app sent me bill for the same ride

Complain ID : CCN057894   26  

Cab Booking Complaint Complaint Date: June 2, 2022
I took a ride on May 15,2022. When I reached my destination the driver told me to pay the amount I had seen at the time of booking as his internet was not working. He gave me a card to scan and I paid Rs.830 from gpay to him and moved away.
After a week, I got a postpaid bill of Rs.918 for the same ride. I have been struggling with OLA customer care for being charged twice for 1 ride. (Tkt - 324805313)
Complaint Against / To: OLA CABS

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.