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Ola cab driver misbehaving and fine me for cancel of trip

Complain ID : CCN038513   45   Complaint's Reply

Cab Booking Complaint Complaint Date: April 24, 2019
Modified date: May 25, 2019
If I ordered a ola cab than ola should be present within 10 to 15 mins but after waiting long for 45 mins driver calls and asking me where to come, after waiting so long I reached my destination than he is firing on me saying vulgur words and misbehaving, here it his number +917314821021, if they are riding private passengers also than why ola hire them for ola cab/mini, they used to approach private passenger than ola passenger has to wait so long, instead why we use ola, ola is nothing instead for cancellations ola is charging me 15 rupees fine. What for? Ola also has a fault in its website they are not tracing location correctly automatically. All the mistakes are done by ola and ola drivers and charging fine on customers. Bad service by ola.
Complaint Against / To: Ola cab driver misbehaving and fine me for cancel of trip

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    Ankita Agrawal

    Ola driver misbehaved by Ankita Agrawal:

    (5 of 5)

    Today I booked a ride from Ola but the driver did not come to said location, we had to walk to him to get the cab, after when we asked him why did he not bring the cab to said location. He started misbehaving with us and said rude words to us. After that he cancelled the ride and went furiously.

    This was the worst cab service, I ever had. Ola does not train its drivers to be well mannered.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.