Not listen my complain

Complain ID : CCN056211   64  

Cab Booking Complaint Complaint Date: January 3, 2022
Dear Ola team,
Several time i used ola for my same x location to same y location.
Every time route is same even after your driver show me 64 to 86 kn. (Difference 22 km)
Recently I used and charge my 86 km (6 km) more even after my journey 65 km but book for 80 km.
My question is refund amount az well as 3-4 times ignore my complain. (This one high stress me)

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.