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Incorrect communication to the customers

Complain ID : CCN043567   22  

Cab Booking Complaint Complaint Date: January 27, 2020
During my last trip, they have not mentioned about additional payments. At the dropping location, they are asking for additional fare.
This is completely cheating.
They should be informed prior ride booking. Finally i paid extra 100 rupees
Please look in to it.
Complaint Against / To: Red taxi

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.