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Complain Ola Auto cab cheated me by charging for 39Kms

Complain ID : CCN026488   52   Complaint's Reply

Cab Booking Complaint Complaint Date: March 9, 2017
Modified date: March 20, 2017
I regularly take an OlaAuto for my office commute of less than 2Kms and my cost is Rs.29/- (Ola has this flat Rs.29/- for 4Kms). During the ride on 28th Feb 2017 ref: KRN 243019621, i took the same route - using same pickup and drop pins. I had a meeting and was running late, so the guy dropped at building entrance and there was traffic. He was taking longer to close the trip and said - Sir, network slow it will get debited in OlaMoney. You can leave. I just trusted Ola for i am using daily. But after my meetings later post lunch, i get an alert on my phone that total bill was Rs.483/- for some 39Kms and 216 mins travel. If you calculate locations in google maps - it is hardly 1.8 - 2Kms and takes 5-8 minutes. I was drained out completely of my OlaMoney. I made a complaint to Ola many times with screenshot of pickup and drop locations, travel history. Also, there is proof that i got down from Auto, entered building CCTV camera, my swipe-ins to office, etc...
Please help me get justice and refund. Ola is not responding to my complaints for nearly 10 days now.
Complaint Against / To: OlaCabs

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    by :

    (5 of 5)

    Happened with me as well. I lost money too. More than 400 bucks for a distance less than 8kms and they never refunded the money

    bharathi

    i need my amount dont cheat us like this by bharathi:

    (5 of 5)

    I booked ola auto from villivakkam jaganathan nagar to kolathur bhavani nagar total fare is 29 only but he collected cash amount of rs.30 and also my ola money of rs.29 is deducted from my wallet he cheated me and shouted me to give so i gave cash to that driver i need my amount refund my amount of rs.29 to my wallet

    and also the auto number is differ
    driver name -usman.AR
    CRN [protected]
    auto name -Bajaj RE

    dont cheat us like this it is repeatedly happened to me. refund my amount of rs.29/-

    his attitude was very rude to me

    Renuka

    Aap lag castamar ko lutte ho by Renuka:

    (5 of 5)

    Aaj ola ne hamko luta ham aap par viswash nahi karege

    Paramesh

    Please return my 40 rupees by Paramesh:

    (5 of 5)

    Ola auto
    Auto number:AP10W2937
    Driver mobile number:9666226910
    Driver name: palerla illaiah

    I have cancelled his ride but He cheated me and took 40
    Rupees and he is a rude drive
    I want my 40 rupees and your reply fast .

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.