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Complaint about Shop CJ indirectly avoiding to take back product by giving false promise

Complain ID : CCN022955   22  

BSNL Complaint Complaint Date: October 2, 2016
Modified date: October 3, 2016
I am yogesh p. ghodke from kalyan west. My wife Mrs. Rita yogesh ghodke has ordered blankets and bed sheets from Shop CJ on 31-08-16. the product is delivered on 07-09-16. The product was defective and having bad quality. we have complaint regarding this and ask for refund. They have promised us to take back the product but no action from their side. Since month we are following on phone. but they are giving us false promises to take back the product next day. but nothing happen. we are fade up. we feel like cheated.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.