Ticket is not book but a/c se balance cut gya ha, I hate this app the r not responded to solve my pr

Complain ID : CCN034456   16  

Booking Complaint Complaint Date: September 26, 2018
Modified date: October 23, 2018
I want my money back I hate this app the r not responded to solve my problem
Complaint Against / To: Goibibo

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.