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Swiggy delivery - Ordered food before 1 hour but not delivered yet

Complain ID : CCN037424   50   Complaint's Reply

Booking Complaint Complaint Date: February 14, 2019
Modified date: February 21, 2019
  • State :  Maharashtra
  • City :  Pune
  • Address: P7a ,Vivekanand Society,warje
Swiggy delivery Ordered food before 1 hour but not delivered yet.also customer care number given online for Pune zone is wrong.
Complaint Against / To: Swiggy delivery

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    S D

    Swiggy delivered cold food by S D:

    (5 of 5)

    I paid 314 rs for a pizza and pizza is delivered extremely cold condition. Delivery buy brought the package in open in this cold weather and food is cold now. Swiggy is not refunding the amount paid. Please help me with the refund.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.