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My idigo flite booking by goibibo comp but no provide any other pnr status and no cast back

Complain ID : CCN061685   75  

Booking Complaint Complaint Date: March 24, 2023
Sir
Maine 20 March 2023 ko idigo ko flite me ahmedabad to lucknow ki booking ki aur maine payment SBI credit card se 9190 rupee kiya but blns kat gya lekin na koi pnr status na hi koi confirmation msg recive hua bi credit card ne transaction I'd provide kiya jiska no 2203202316484654218 h goibibo gudgao k liy
Complaint Against / To: Goibibo comp gudgao

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.