Gujarat Tourism Misleading Advertisment of rann UTSAV

Complain ID : CCN030109   30  

Booking Complaint Complaint Date: January 4, 2018
Modified date: January 23, 2018
  • State :  Gujarat
  • City :  Bhuj
  • Address: Rann Area Near Border Outpost
UTSAV , this word evokes images of an active and lively atmosphere of locals and outsiders alike having a ball of a time with exhibitions , live performances , flea markets , local population selling its wares . In short a very hyper active fun filled atmosphere similar to a " Mela ". Sadly Utsav in this case is just the name of the temporary structure built by Praveg under the PPP model between it and Gujarat Tourism.

And since this advertisement of Amitabh bacchan must be funded by both praveg and government of Gujarat it is so flamboyant and must be enormously expensive too.

We reject and condemn this willfully highly hyper advertisement depicting something which does not exit. Rann is a natural marvel and should be advertised accordingly. There is " NO UTSAV " there .

Additionally , the program itself of 2nights and 1 day is deliberately advertised such that one feels there is a lot to do whereas for long periods of time we had to sit idle. on day 1 instea do 815 the bus came at 1030 am only. after checkin in formality we had to langusih till the entire evening before the bus took us to sunset. post that the day was over except for a useless and short fold dance show again looking very artifical. day 2 , again only sunrise followed emptyness till 430 pm except for breakfast and lunch. Do you think we went 3000 kms from bangalore to eat and stay in a posh resort ? there too we had major disappointment because as much is it clean inside , right outside is a massive mess of plastic waste lying all over the Rann and right next this reort compund. So much for " swach bharat "

This holiday has been a disaster , we spent more than any holiday ever due to the slick but misleading and etremely hyped advertising and talking by gujarat tourism lady . gir seems to be a park with homes and lazy lions i am told while on tv it looks awesome. mandvi beach , the public one is a gutter while the royal palace charges 600 INR per person as entry which is discrimination . Wild ass sanctuary is extremely arid whereas the ad shows super assess streaking across the scree. Kala Dungar was nothing but a small hill which we had to wait for the entire day doing nothing on the second day . shopping was just four shacks outside the campus . images of strolling in the rann freely was not posssible due to campus being far off and rann being out of bounds .

All in all this has caused me and my family enormouus mental turmoil leading tototal wastage of 5 days ( 3 at rann and then 2 beyond ) .

I demand refund of all of my monies of 1.4 lacs INR ( if we had known that this is all false we would never have gone to gujarat in the first place ) AND 2. a penalty of 1000000 INR or ten lacs ro be levied on gujarat tourism to lure us into this useless tour using the word " utsav " AND 3. to stop with immediate effect further cheating and representing of tourists specially non gujaratees.

Non gujaratees because the Gujarratees were all content with eating and chattin all day and wearing gorgeous clothes . Many other tourists specially non Gujaratis were sharing the same dismay and I write to you to please take this up with the highest authorities to meet my three demands.

regards
Rahul
Complaint Against / To: Gujarat Tourism

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