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Goibibo.com Complain Not provindg accomodation and refund

Complain ID : CCN041302   26  

Booking Complaint Complaint Date: September 7, 2019
Modified date: October 6, 2019
HI I am Anmol Singh. I have booked hotel in lucknow on 6 September 2019 i have make online payment when i reached hotel they refused to checin because of online payment they say they are not accepting online payment when i am call in goibibo they say that they will resolve my problem with in 45 min and and call me back and provide me arrangements in another hotel but they did not call me back and not providing any accomodation in another hotel and i have suffred lot because of this i have called many times in customer care but they did not solve my problem. They always saying our concern team work on it but they did not call me back and not provinding any refund and any accomodation. I want compensation against this beacuse i am surrfered in night from 8:30pm to 12 am kindly help me out. My booking id is- HTL226UHJG. My phone no - 9807331996
Complaint Against / To: Goibibo.com

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