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booking cab confirm not response for cab information

Complain ID : CCN059475   38  

Booking Complaint Complaint Date: September 9, 2022
yesterday last night i booked cab for railway station drop ineed cab at 10pm they said its confirm we send u cab at 10pm but still 10:30 vehicle not come i call customer care ok sir iwil send u but no response agin call customer care one lady pickup i just inform no cab for pickup its urgent but the lady said sorry sir we wrongly booked at 10:57pm but no cab ok i said but its an emergengy what will u do people its very difficult to reach my place u know this is very bad to inform to a customer dont do it in future
Complaint Against / To: red taxi customer care

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.