Wrong debited amount not yet credited till one month
Complain ID : CCN045353 41
Banks Complaint
Complaint Date: May 26, 2020
- State : Andhra Pradesh
- City : Palacole
- Address: 4-125,Near Essar Petrol Bunk, Yalla Vani Garuvu, Palakol-534260, West Godavari District
On 25th of April 2020 i was attempted to pay my sister's vehicle loan (indusind vehicle loans division) Two wheeler loan no- AVB09654H
EMI amount ₹3456/- through online (UPI Payment) from my bank icici to their indusind bank .
During the payment my account debited by three times 3456×3. I was immediately approached the beneficiary through e mail and by phone to request a refund of excess wrong debited amount by submitted all the required documents from my side.
The UPI Ref no,s for the transactions
1)011616027590
2)011616027454
3)011616027526
Till now I was not received any refund.
by this wrong excess debit of this so called beneficiary some of my ECS payments from my bank account of loan EMI's was bounced due to lack of funds.
I was charged penalties from them for non payment and my cibil ratings was gone into negative.
These all things happened because of their wrong deduction of amount from my account and not responded in time.
So pls consider this complaint and take necessary action on them,and arrange refund of my amount with intrest and appropriate fine for the things happened to me by caused them and time taking for late response.
{Attached mail conversation screen shots for your reference}
EMI amount ₹3456/- through online (UPI Payment) from my bank icici to their indusind bank .
During the payment my account debited by three times 3456×3. I was immediately approached the beneficiary through e mail and by phone to request a refund of excess wrong debited amount by submitted all the required documents from my side.
The UPI Ref no,s for the transactions
1)011616027590
2)011616027454
3)011616027526
Till now I was not received any refund.
by this wrong excess debit of this so called beneficiary some of my ECS payments from my bank account of loan EMI's was bounced due to lack of funds.
I was charged penalties from them for non payment and my cibil ratings was gone into negative.
These all things happened because of their wrong deduction of amount from my account and not responded in time.
So pls consider this complaint and take necessary action on them,and arrange refund of my amount with intrest and appropriate fine for the things happened to me by caused them and time taking for late response.
{Attached mail conversation screen shots for your reference}
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