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REGARDING LATE PAYMENT CHARGES ON MY CREDIT CARD

Complain ID : CCN044060   41  

Banks Complaint Complaint Date: February 29, 2020
DEAR SIR,

I HAVE BEEN PAENALIZED AMOUNT OF 4700 ON MY CREDIT CARD WHICH IS DUE TO BANK'S MISTAKE.
SIR I MAILED SO MANY TIMES TO BANK REGARDING REVERSAL EVEN I CALLING REGULARLY FROM NOV-17.
THAT TIME BANK EXECUTIVE ASKED ME TO CALL IN NEXT FINANCIAL YEAR AS HE WAS UNABLE TO PROVIDE IN RUNNING YEAR DUE TO BANKS POLICY AS HE TOLD.
SIR RECENTLY I WRITTEN TO BANK ON 17TH FEB AND THEY DECLINED IN FIRST MAIL BUT WHEN I ELABORATED THE CASE THEY TAKEN ANOTHER 5 DAYS IN LAST MAIL I GOT ON 19TH FEB BUT STILL DIDN'T GOT ANY RESOLUTION.
SIR KINDLY A STRICT ACTION ON THIS MAIL ASAP.

REGARDS
ASHISH MATHUR
Complaint Against / To: AXIS BANK

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