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Refund from irctc not credited to my bank account through wallet

Complain ID : CCN032642   49  

Banks Complaint Complaint Date: July 10, 2018
My train was cancelled status showing refunded but not credited to my bank account Trasacid 100001303106865
.pnrno.2828100025
Travel date 27 june NDLS TO LDH
train name NDLSASR express 12459 travel person 4 .train was cancelled showing refunded 2000 to zakpak pg bank
refund id .100000249577673 .not got in my bank account
Complaint Against / To: Zaakpay pg bank wallet

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.