Issue of Loan of rs 300,000 by ICICI in my D mat linked saving account without my consent .

Complain ID : CCN063617   23  

Banks Complaint Complaint Date: July 24, 2023
ICICI Bank demanded Rs 30000/- over and above loan issued Rs 300,000/- (Rs three lakhs only).
I continuously apprised them to revert back the loan , as I never requested for loan.
Loan was issued against ICICI Amazon Credit card without my consent.
To avoid default from my side, I also continuing depositing loan monthly installments to bank. I even don’t know what are the rate of interest and terms conditions.
I feel cheated, as bank is not responding to pre-close loan, without GST, Late fee, Interest and other closer charges which comes around more than 30,000/-(Thirty thousand only).
Please note , this loan was issued in my saving account ,against Amazon credit card in Feb 2023 within 24 hours without my information or consent.
Earlier ,I was lured rate of interest of 7% , by the ICICI man that end to accept the loan .He never send any E mail of terms and conditions of loan for my checking.
Till date ICICI BANK never send any document for checking of loan details and rate of interest..
It appears ,to achieve their loan issuing ,target the ICICI bank person transferred the loan in my saving account of Rs 3 lakhs in Feb 2023, in hurry and not as per my need.
Since then I am writing continuously to ICICI Bank to revert the loan without any penalty for pre-closure demand, ICICI not responding and has raised a bill to pre close the loan.
I also written mails to RBI to please intervene and resolve the issue ,but my complaints are still pending.
Earlier two nos of complaints to RBI closed on ground –Customer not approached ICICI to resolve the issue.
In fact, before contacting RBI ,I written ICICI Bank no of mails and talked to customer care center again and again to return and pre close the loan against Amazon card.
Please look in to matter and intervene to resolve the issue of un wanted loan.
REGARDS.

A. K. Srivastava
EX. AGM NTPC LTD
Complaint Against / To: ICICI BANK CARD DIVISION

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