In lockdown situation levied bounce charges

Complain ID : CCN045183   77  

Banks Complaint Complaint Date: May 16, 2020

Icici bank levied emi bounce charge in this situation icici bank behave rudely and mail it bounce charges invoice in mail.. Please request you to revert it. And previously I am unaware about moratorium but after that i applayed than also levied charges and invoice for bounce charges on direct mail id
Complaint Against / To: Icici bank

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