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Illegal debit of Rs.1899, I received SMS from ICICI bank that Rs 1899 has been deducted

Complain ID : CCN036401   124   Complaint's Reply

Banks Complaint Complaint Date: December 29, 2018
Modified date: January 4, 2019
Sir/madam,
I received SMS from ICICI bank that Rs 1899 has been deducted from my ICICI saving Bank account without any confirmation. Please refund my money back. I am Calling on their customer care no but they are not picking up the phone
date of incident: 29-12-2018, 17:04 hours
one assist service request number-
04033667777
Complaint Against / To: ICICI BANK

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    sushil

    rs 1899 deduction- NOT FRAUD by sushil:

    (5 of 5)

    THIS CHARGES OF 1899 WAS AN ANNUAL CHARGE FOR WALLET ASSIST PLANS- PRIVILEGE PLAN.

    GOOGLE "ONEAST" AND CLICK ON THE OFFICIAL LINN OF BANK TO KNOW THE ANSWER.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.