Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

DOUBLE DEDUCTION OF MONEY in dena bank in ghatkopar east (mumbai)branch

Complain ID : CCN025053   40  

Banks Complaint Complaint Date: December 21, 2016
Modified date: December 21, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: B/4 Sundara Plaza Bldg Retibunder Rd,DOMBIVALI West
My name is SWAPNEEL BHIWAJI SHINDE ,I have saving account in dena bank in ghatkopar east (mumbai)branch on 28/11/2016 I have purchased a mobile phone from amazon of 7990 and made payment by my dena bank debit card but only once transaction was successful but payment is deducted from my account twise,so I gave complaint on 3/12/2016 in dena bank DOMBIVALI west branch they didn't gave me complaint number but said they sent mail to department but I should contact my home branch(GHATKOPAR east)for further follow up after 15 days so I went to ghatkopar branch on 16/12/2016 I contacted to PRADNYA madam she said there is no complaint or any mail regarding my issue so I have to lodged another complaint so I did,but today i contacted PRADNYA madam but she is not ready to take any responsibility and not ready to tell me anything,so tell me what should I do its almost one month and bank representatives not responding,this pathetic service from dena bank,so pls help me.

Account number- 005010028517
CUST I'd - 115431700
Debit card no- 6521590050000303
Complaint Against / To: DENA BANK

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.