Charging penalties even in the covid period months and over charging in the name of interest payment

Complain ID : CCN047077   39  

Banks Complaint Complaint Date: August 7, 2020
  • State :  Delhi
  • City :  East Delhi
  • Address: B 143 Surajmal Vihar Delhi 92
I have two home improvement loan there and I believe the bank is charging me extra funds in names of penalties, interest payments etc. On being asked any ques, they reply, "System me online apne ap funds debit hote hain" they have no answer and explanation of the funds debited from my account in the name of loan installements
they even charged penalties for the covid times when even the govt declined banks to charge interests.
Complaint Against / To: Bank of baroda branch IFSC: BARB0KARDEL

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