Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Customer of Uninor(TELENOR) Telecom Services, Put Wrong Identityu Of Contact No

Complain ID : CCN027052   172   Complaint's Reply

Ask a Question Complaint Date: April 22, 2017
Modified date: April 24, 2017
  • State :  Maharashtra
  • City :  Aurangabad
  • Address: House No: 263, Hiverkheda Road, Bholeshwar Colony, Kannad Dist: Auranagabad.
Respected Sir/Madam,
I am the Rahul Vitthal Jadhav the Customer of Uninor(TELENOR) Telecom Services, I was using +919028134136 number from since last 5 years, Firstly when I was brought it the Contact Number is In TATA DOCOMO Services, Then i go through MNP(Mobile Number Portable) Process and Covert in into TELENOR From Kannad Telenor Service Store, and i were started using TELENOR it.
Unfortunately my SIM card was corrupt by me, when i was go to the service Centre ( Kannad Telenor Service Store) with Police FIR Report for the renew my SIM Card, That time they told me that “This Contact Number is not on Your Identity, It’s link on another person’s identity who is from Kolhapur.” Whereas i used it From Starting. Because of I don’t have that third person document they don’t appreciate their mistake, and they were unable to give me My Number (+919028134136).
The Kannad Service Store not Co-operate with me rightly and as well as they unable to guide me well, My Complaint was Not Registered because i am incapacitated to present document. I used (9028134136) it although that contact number is not my identity, this is Because mistake of Service Store, They Put Wrong Identity with My Contact (902834136). I am unable to get that SIM Card; I am Already wait for 3 Month More so that I renew it from again DOCOMO.
Because of transferring my SIM card to another person Identity I don’t Have any Proof, I have only Online Details of my Account..
I don’t want any feedback From TELENOR, At least I wish Deactivate My SIM Card Properly, and So I will buy it from TATA DOCOMO.

Your Faithfully,
Rahul Jadhav
Complaint Against / To: Telenor

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