Forcing to pay bill for the services which I haven't used

Complain ID : CCN060859   99  

Airtel Complaint Complaint Date: January 11, 2023
I had taken an IR pack from Airtel for zone B under which I can make and receive calls from US and Canada while staying there but now they are charging for the calls which I have made in US and Canada when I denied to pay they barred my primary number services which I am using for more than 10 years. Along with that they are charging for minimum pack charge for 999 for four days when I was in WI, they are giving rational that I have used it beyond certain limit thats why it has been levied but I have not used my number at all during that stay even my mobile is suggesting that I have used hardly 10kb of data during four days but they are saying our system is saying then you have to pay which is totally illegal. I want to take strongest action agains Airtel team they are giving lots of stress as that number is my primary number and I am not able to make any calls. They are saying I have used my mobile in Norway and Russia but I have never been to Russia and Norway
Complaint Against / To: Bharti Airtel Ltd

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