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Airtel secure damage handset, have compliant to NET also but no satisfactory answer from them

Complain ID : CCN031738   41  

Airtel Complaint Complaint Date: May 10, 2018
Modified date: May 15, 2018
my handset was damage on 14th April 2018 i have submitted all necessary document on airtel website
they have rejected my case say improper handling

i have compliant to NET also but no satisfactory answer from them

even ask for insurance certificate NO REPLY
Complaint Against / To: airtel secure

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