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Additional channels on DTH connection, I have been unable to add some extra channels

Complain ID : CCN037276   32  

Airtel Complaint Complaint Date: February 8, 2019
Modified date: February 21, 2019
Ref connection no. 3009657051
I have been unable to add some extra channels on my connection inspite
of making repeated requests. It leaves no option to me except terminating the contract and go to other service provider who can do the job.
Complaint Against / To: Airtel service provider

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