Missing of Luggage by Jet Airways

Complain ID : CCN016028   38  

Airliness Complaint Complaint Date: February 15, 2016
  • State :  East
  • City :  Kolkata
  • Address: 2-2B, PS IXORA, Gouranganagar, New Town, Kolkata 700159
I have traveled From London to Kolkata via Brussels and Delhi.
(LHR/BRU/DEL/CCU)-(SN2104/10Dec,9W229/10Dec,9W2263/11Dec).
One of My luggages(SN008346) is still missing, which is a big brown trolley suitcase (approx weight 24 KGs) with a emirates silver frequent flier nametag 'Sourav Rana' attached with it.
After almost 2 months it is declared as ‘lost’ by the JetAirways and the case is thereafter settled from their side, and they have arrived at a compensation for the lost baggage amounts to INR 24,000/-.
This is nowhere closer to the amount of goods I lost. I would therefore be glad if I get my luggage or get a fair compensation.

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