Irresponsible behaviour of Etihad Cochin

Complain ID : CCN049559   26  

Airliness Complaint Complaint Date: November 20, 2020
18 of this November I had travelled to abudhabi by Etihad. At the counter I asked them if my visa and passport is valid to entry the UAE. The Etihad employees checked and told me it's all good to go and gave me boarding pass. When I reached at Abu Dhabi I was taken to custody because Etihad was not taken care of my travel documents. They were supposed to stop me at the airport but I was misleaded. 18 hours I was in thier custody without water and food. I was embarrassed. Was lost and stuck in Abu airport for two days later I booked my own ticket and traveled back to my home. I tried to contact the Etihad Cochin but they never cared for my situation.i lost my time and money
Complaint Against / To: Etihad Cochin

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