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Complaint against Refund of cancelled ticket flydubai to kuwait

Complain ID : CCN023108   38  

Airliness Complaint Complaint Date: October 8, 2016
Modified date: October 9, 2016
Dear Team,

I booked the PNR # WPAMNE through my credit card and then due to some visa issues in Kuwait, immediately next day I cancelled the ticket due to unseen delay in visa formalities.

But I am surprised to know that flydubai airline issued me a voucher #M97BQX which I think of no use for me as I need my refund to be in my credit card, please get the refund amount in the credit card.

I would highly appreciate your team for prompt decision as a special case of a genuine passenger.

Thanks for understanding.

Regards
Syed

Hi,


The below cancellation which I requested for refund please understand that Mr zafar abbas will come back to India after 02 year and kindly consider this on humanitarian grounds that I in any case need the refund in my card.


Due to Visa issues cancelled his ticket and Mr zafar travelled with some other airlines.


This will be a loss for me as used the card for booking and now voucher will be of no use.


Trust me I would be very greatful if flydubai team could reverse the amount in my credit card.


Looking forward for a customer friendly approach.


Regards/ Syed 

+919670833386

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