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Complaint against indigo airlines Money refund booked ticket of indigo flight 6E172

Complain ID : CCN017965   101   Complaint's Reply

Airliness Complaint Complaint Date: May 3, 2016
Modified date: May 4, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: VABB, Chhatrapati Shivaji International Airport Area, Vile Parle, Mumbai
I had booked ticket of indigo flight 6E172 on 2 may 2016, flight timing was 1530.
I reached airport at 1450 i.e 43 mins before boarding(I know I was 2 mins late and its not bus but 43 mins before is not big issue) at chhatrapati shivaji terminus.
The thing is many crew members of indigo had misbehaved with me. as I didn't had any luggage with me, It was possible to catch flight . but no one ready to help me, I repeatedly requesting them but they told me to buy new ticket. I missed my flight even I reached 43 mins before.
I request you to kindly refund my all money else I have to take legal action against airline in consumer court for your information you can check CCTV footage of airport .And its humble request to indiGo airline, please learn how to behave with passengers . for money only, don't do this.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.