Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Cancelled flight from Madurai to Lucknow of Air pegasus

Complain ID : CCN020395   52  

Airliness Complaint Complaint Date: June 16, 2016
Modified date: June 16, 2016
I have booked flight from Madurai to Lucknow (Via Bangalore ) for June 10, 2016.

I got the message from Air Pegasus on June 8, 2016 that Flight from Madurai to Bangalore has been cancelled due to operational reasons on June 10, 2016 So I tried to contact customer care of air Pegasus but no call is connected tn the customer care of Air Pegasus I lost approx 150 rupees but no call is connected. Next day again I started calling in the morning and after spending more than hundred rupees the call connected and i asked them to prepone for June 9, the flight as i have connecting flight from Bangalore on June 10.
In the evening of June 9 approx 7:30 PM i received message that air pegasus flight have been delayed by one hour later after 1 hr I again got the message that the flight have been delayed by an hour, at 8:30 I got a call from Air Pegasus stating that the flight have been cancelled for June 9, 2016.
So i Asked them to provide any alternate arrangement so that i can reach bangalore and catch my connecting flight but they refused to it.
Then i went to Bus stand madurai but no seats are available for Bangalore then i went to another bus stand luckily i got one seat and i reached bangalore in the morning then i stayed in bangalore and at evening i catch the flight from airport

Due to the cancellation of flight i left my course in mid as i have connecting flight from bangalore and i have travelled through local bus awake whole night and in tension and mentally harrased by air pegasus that will i be able to catch the flight.
airpegasus
OP 126
/ Economy
Depart
12:00
Arrive
Kempegowda
International
Airport (BLR)
13:15
PNR
JZSXDY
Travellers
1. Mr Sanjeev Yadav
Flight Bangalore → Lucknow Boarding Date
Fri, 10 Jun 2016
IndiGo
6E 542
/ Economy
Depart
Kempegowda
International
Airport (BLR)
19:00
Arrive
Amausi (LKO)
21:30

I spend too much money in calling the customer care.
So i want to claim Rs. 100000 as compensation for the same

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.