Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Refund of security deposit not done

Complain ID : CCN015841   43  

Aircel Complaint Complaint Date: January 29, 2016
  • State :  Tamilnadu
  • City :  Chennai
  • Address: Flat 6, Roopa Residency, 9/10, Vm Street
We were a consumer of ntl water cans in chennai for about 3 months in the name of consumer Sasikala.m . We were asked to deposit rs 200 as a security deposit for 2 cans. We had informed the call centre to stop service on15-12-2015. In spite of repeated calls and follow ups with their call centre at 04433001300 , the management has not refunded the deposit. Only empty commitments with a 2 day deadline seem to be the standard response . All our phone conversations are recorded by ntl as a part of standard operating procedure. I would like to initiate legal process to get the refund done. The vendor - ntl has been completely irresponsible and non-responsive on this matter.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.