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Goods Damaged during transit in Gatti KWE Cargo

Complain ID : CCN018326   37  

Aircel Complaint Complaint Date: May 13, 2016
I have booked wooden Designer side tables duly wrapped in bubble sheets and packed in three different Carton Boxes on 02-05-2016 vide GATTI KWE consignment number 419587777 from B-219, Guar Homes, Govindpuram, Ghaziabad.UP PIN 201013 to Shruti Garg, NIFT, Chheb Road, Kangra. HP PIN 176001.
The said packets were delivered on 06-05-2016 at 19.00 hrs. On opening of the cartons, consignee/receiver of the cartons informed me that all the products are damaged badly i.e. broken into pieces.
I have also lodged a complaint with the company toll free number 18001804284 for the said damage and my complaint number is 14975384. I am also enclosing the copy of booking of docke of consignment number 419587777.

The cost of my damaged products is Rs. 25,000/- (Twenty Five Thousand after breaking of the product it is total loss of the product for me and it has to be refunded by the company to me.
But M/s Gatti Kwe executive ring me up that company will not provide you any single pie of refund.

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