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Complain against whirlpool New defective washing machine from chroma Ghaziabad

Complain ID : CCN023656   54   Complaint's Reply

Aircel Complaint Complaint Date: October 26, 2016
Modified date: November 3, 2016
I purched a new machine whirlpool from chroma Ghaziabad one month back which is defective and on the demonstration day entire machine was opened I want replacement not repair bcoz I have paid for new but company is not ready

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    Whirlpool

    by Whirlpool:

    (5 of 5)

    Dear Sir,

    We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

    Regards,
    Whirlpool Support

    Whirlpool

    by Whirlpool:

    (5 of 5)

    Dear Sir,

    We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

    Regards,
    Whirlpool Support

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.